Booking form

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EcoWatch Wildlife Expeditions


SPECIAL CONDITIONS

EcoWatch Wildlife Expeditions reads Guarantee Act which includes General terms for package tours. Travel Guarantees are thus subordinated to the Administrative Services Agency. The specific and general travel conditions governing the contract between the traveler and EcoWatch. In cases where the general and special conditions are contradictory terms of the specific conditions. A participant who paid the deposit and sent in a signed booking form must be familiar with these below special conditions.

1. Traveler's health and responsibility
EcoWatch package may include a degree of fatigues and unexpected events. Some of the expeditions / tours also imposes certain requirements on participants' fitness. The responsibility lies with the traveler to choose a journey of such severity that he / she can participate. In many cases, the journeys are to distant places far away to the nearest community, these trips require that the traveler is in good health and fitness. The participant take part of the expedition on its own responsibility and EcoWatch can not be held liable for damages incurred by the traveler or accidents during the trip or during activities. EcoWatch does not assume any financial penalties of an injury incurred during the trip / activities. The traveler is obliged to obey the instructions of the guides. The traveler take their own responsibility to have a adequate travel insurance or equivalent for the entire travel period. Tour leader / guide or other responsible personnel may at any time stop a single participant from continuing the journey, in whole or in part, if the participant is behaving in a way that he /she represents  danger to himself, posing a risk to others, behave drunk or otherwise interfering so as to provide negative sanctions for the group. If a participant's illness or accident requiring evacuation and / or repatriation rests liability for payment of these services entirely at the participant. EcoWatch advise you in the strongest terms to take out travel and accident insurance that covers the costs of such a situation. If the participant has not signed such insurance, liability rests still on the participant and EcoWatch disclaims any responsibility.


2. Booking
Reservation and payment is primarily by filling the booking form in writing or via the website booking form.  After receiving the booking form a confirmation will be sent by e-mail and payment details. The deposit to hold the booking is usually 10% of the total full cost to be paid within 4 days after receiving the reservation confirmation. The deposit may be more then 10% for certain travels which then is indicated at the time of booking.


3. Cancellation
Following cancelation rules apply:

For cancellation more than 40 days before the expedition start date, the participant looses the deposit if no other cancelation terms has been agreed.

40-8 days before the expedition start date, the passenger must pay at least 50% of the total trip price.

For cancellation less than 8 days before the expedition start date, the passenger must pay the full price of the journey. 

Note that if the cancellation occurs less than 40 days before departure and final payment has not yet been received, the remaining amount have to be paid immediately. Participants who has already initiated a trip and choose not to attend the whole trip will not receive any repayment, what ever the reason might be.

Cancellation must be made to EcoWatch by telephone 
+ 46 70- 424 83 78 or by email to info@ecowatch.se. Cancellations provided Ecowatch after the expedition departure will not be accepted. EcoWatch advise the participant to have a cancellation insurance.       
  

4. Final payment
Final payment of the journey takes place 40 days before the package start date, unless otherwise indicated. If a reservation of a travel is made less than 40 days before the travel start date the full price must be paid within 3 days and payment receipt must be e-mailed to EcoWatch.


5. Booking flights
Booking of international flights is made by the participant unless otherwise is stated. On request EcoWatch can help with a preliminary booking of  international flight which the participant confirm and make final payment for. Detailed information about booking the flight ticket is given when a trip is booked.

Any costs for domestic flights are included in the package price quoted, unless otherwise stated.


6. Modification of the package tour price
EcoWatch have the right to raise the price with no more than 10% of the total package price if costs increases due to changes in transportation costs, changes in taxes, duties, fees or changes to exchange rates. If the price change would be more than 10% the participant has the right to cancel the trip with full refund.


7. Itinerary changes
EcoWatch reserves the right to make certain changes of the itinerary. The nature of our trips and expeditions makes it is impossible to predict the exact course of the tour which always is preliminary. The type of trips and expeditions that EcoWatch offers is not like a regular trip. When it comes to wildlife viewing and photography in remote areas flexibility and changes must be allowed. Along the way, there might be circumstances of which not even the most skilled tour operator can control. As the reservation of a trip has been made the participant automatically accepts these facts. EcoWatch reserves the right to make changes of the itinerary but will in these cases always try to do this so the participant’s get the most out of their travel . Participants have no right of compensation for such changes of the itinerary. If a trip will be delayed, or if the itinerary must be changed due to bad weather, road conditions, delays in transportation, or other eventualities that EcoWatch or its agents have no control over, the price for these delays and changes is not included in the price. Eventual cost for changes of international flights if a trip is delayed is paid by the participants themselves.


8. Change of booking and participant information
Changes made by the traveler after received confirmation that impose costs is paid by the traveler. It is the responsibility of the traveler to keep EcoWatch informed of any change of name, address, email address and telephone number so that EcoWatch can communicate any changes of the trip. EcoWatch usually communicates any changes initially by e-mail.


9. Verification of the travel documents
The traveler is obligated to check the confirmation and travel documents as soon as they are received. Any errors must be reported immediately. Particular attention must be given to control the names of any flight tickets since they must comply fully with the spelling in the passport. Most airlines do not allow name changes or change of misspelling. It is the traveler's responsibility in connection with the confirmation invoice of the trip to check the spelling of names.


10. Cancellation of a trip
EcoWatch owns the right to cancel a trip before departure, because of shortages of participants, strikes, war, natural disasters, or other reasons that make the journey inappropriate. In such a situation the participant will be fully refunded for the trip. EcoWatch is in such a situation is not obliged to reimburse participants for expenses such as international airfare, visa and passport costs, equipment for the trip, or other expenses related to the trip. Because the booking of the international flights is usually made separately by the participant, it is especially important to have a cancellation insurance, which replaces any costs at a suspension.


11. Travel insurance /cancellation insurance

Important!
You are responsible for having adequate travel insurance and cancellation insurance (see point 1). As we often find ourselves far from the nearest community, it is important that your insurance covers any illness or emergency that requires evacuation and / or repatriation from remote location. Check with your insurance company so that you are covered. The insurance certificate must be brought on the trip to be presented in case it is necessary. Furthermore, EcoWatch advice taking out a cancellation insurance, which replaces the cost of travel incase of disease or accident. Make sure that the cancellation insurance also include the cost for international flights incase of a cancellation of the trip due. circumstances mentioned in paragraph 10. Such may in some cases be subscribed directly through the travel agency or separately via a insurance agency.


12. Travel Guarantee
When you buy a trip of EcoWatch applies Swedish consumer law, including Package Travel Act and guarantee law. This means that your money is protected and that there are clear rules that apply to you as a consumer. The guarantee means that the traveler is entitled to compensation for canceled or interrupted trip in the event that EcoWatch becomes insolvent or declares bankruptcy.